Uncollapse selected services by default
Michal Havelka
We are challenged with the situation that all our customers are selecting "Notify me about all regions (all services)" even though they are running in one region (EU-01, as an example).
They are selecting "All" because of non-ideal UX in the subscription modal where they want to be informed about "All services" but we need to somehow highlight it's not just services but also regions.
The best solution would be to be able to customize a modal page a bit so we can either:
- Have uncollapsed services by default
So it will be a bit more visible there are regions listed, still not ideal UX.
- Have a possibility of some note such as:
"Select only your relevant regions to avoid notification about non-relevant incidents. You can find your region in customer portal in the upper right corner."
Which would be great with combination of first point.
E
Eduardo Messuti
Hi Michal,
We can offer point #1 via a small JS snipped. Would it perhaps be a solution also to completely hide the "All" option? We've had other customer take this approach, and we can also offer this as part of the JS code snipped.
Michal Havelka
Eduardo Messuti Yes, hiding the "All" option is lovely solution! No customer is running in more environment so to force him to select the environment is very nice.
How to do that? Can you apply such JS to my account? :)