💡 Feature Requests

To streamline the process and reduce human error when creating incidents or maintenance update it would help if admins can add placeholders to templates. Placeholders would include any element selected when creating said incident or maintenance update: Subject line would include - affected service name Description or body of the email - Service name, Start/End time, Estimated duration, Created date/time, subscriber name etc

Allow the Monitoring Notifications to be any email recipent that is not a user(this would allow integrations with services such as pagerduty to create incidents via email) Improve the monitoring notifications by allowing integration with services such as pagerduty to create and resolve incidents

Manage PagerDuty (and any other) integration via API

Allow to see history information showcasing who performed changes on the status pages and their resources.

We are challenged with the situation that all our customers are selecting "Notify me about all regions (all services)" even though they are running in one region (EU-01, as an example). They are selecting "All" because of non-ideal UX in the subscription modal where they want to be informed about "All services" but we need to somehow highlight it's not just services but also regions. The best solution would be to be able to customize a modal page a bit so we can either: Have uncollapsed services by default So it will be a bit more visible there are regions listed, still not ideal UX. Have a possibility of some note such as: "Select only your relevant regions to avoid notification about non-relevant incidents. You can find your region in customer portal in the upper right corner." Which would be great with combination of first point.

When looking at the status page and I see scheduled maintenance, I see options for Edit, New Update, Clone, Create Template, and Delete. It would be nice to have a View option so that I can see what the user will see or see the details of the maintenance without clicking edit and possibly making a mistake once in edit mode. As it is now, I have to click the Status Page in the top right corner and log into that page to see what the user sees. Thanks for your consideration.

Hi, in order to complete our Terraform automation we'd like to address the following points: Add the possibility to create metrics through Terraform; Add the possibility of adding Logos and Favico through Terraform; Add the possibility of creating Incident Templates through Terraform; Add the possibility of creating Custom Incident type through Terraform

Enable users that have signd up via SSO to sign in via the standard sign-in page.