💡 Feature Requests

To streamline the process and reduce human error when creating incidents or maintenance update it would help if admins can add placeholders to templates. Placeholders would include any element selected when creating said incident or maintenance update: Subject line would include - affected service name Description or body of the email - Service name, Start/End time, Estimated duration, Created date/time, subscriber name etc

We are challenged with the situation that all our customers are selecting "Notify me about all regions (all services)" even though they are running in one region (EU-01, as an example). They are selecting "All" because of non-ideal UX in the subscription modal where they want to be informed about "All services" but we need to somehow highlight it's not just services but also regions. The best solution would be to be able to customize a modal page a bit so we can either: Have uncollapsed services by default So it will be a bit more visible there are regions listed, still not ideal UX. Have a possibility of some note such as: "Select only your relevant regions to avoid notification about non-relevant incidents. You can find your region in customer portal in the upper right corner." Which would be great with combination of first point.

As a subscriber, I would want to add announced maintenance windows to my calendar. I can do this manually, but having a "meeting invite" added automatically to maintenance notifications sent by e-mail would be a much easier workflow for me. When the date/time range of a scheduled maintenance changes, an updated invite should be sent along with the notification.

Currently i have a list of subscriptions, but i must click open each subscription to see what the person was subscribed to. Can we either have some report, or updated view that includes the content of the subscription (services & notification channel)

On Slack Notifications, for a maintenance, add the range date in the title